Here you'll find answers to some of the most common software questions. If you don't find what you're looking for or still have questions, please reach out.
Frequently Asked Questions
Can I install the DESKTOP software on more than one computer?
No. The program is licensed to a single user for use on a single computer. Install the program only on the computer that will be used to run the program.
Does the DESKTOP software run on a network?
No. The program will only run on a stand-alone computer (e.g., desktop, laptop, notebook, etc.)
How do I get my activation code?
How do I move the DESKTOP software to another computer?
How do I get updates on the DESKTOP software?
The Benefits Calculator will notify you when a program update is available via popup. Please note that A) your antivirus could block that popup notification and B) you must choose to run the update. It will not be done automatically so you can choose a time that works best for you.
Does the DESKTOP software run on Surface Tablets or Chromebooks?
Regarding Surface tablets, it will most likely not be compatible but it does work on a few older versions.
Regarding Google Chromebooks, it is NOT compatible with any Chromebooks.
Does the DESKTOP software run on a Windows 8 Tablet?
Yes – The CSRS-FERS Benefits Calculator and Retirement Analyzer runs on Windows 8 Tablets.
However it will not work on most Windows 8 RT Tablets. Tablets in this category currently include (but are not limited to):
* Microsoft Surface PRO (for more detail, please visit: https://support.microsoft.com/en-us/kb/2858199)
* Acer W700
* Acer Iconia W510
* HP ENVY x2
* Lenovo ThinkPad Tablet 2
* Dell XPS 12
* Samsung ATIV Smart PC
Note: Windows 8 Tablets run legacy Windows software (XP, Vista, and Windows 7). Most other tablets (Windows 8 RT) do not run Windows software
Does the DESKTOP software run on a MAC?
Our software will run on a MAC but only in a Windows OS inside a virtual environment (XP, Vista, Windows 7, 8 or 10). Some of our MAC customers reported running our software using the following Windows virtual environments.
How do I find comprehensive Federal retirement guidance?
1. Use the Federal Employees Retirement Guide at FederalRetirement.net to plan your federal civil service retirement. This site helps Federal employees transition from an active employee to an informed and financially secure retiree.
2. Sign up for the FREE Federal Employee’s Retirement Planning Newsletter. Dennis Damp is a retired federal manager and provides timely information related to retirement and your benefits.